KORVAL Co., Ltd. collects the following personal information from users when they use the customer inquiry service.

- Collected Items: Country, Company name, Name, Telephone Number, Contact, Email

- Purpose: To provide and respond to customer inquiries

- Retention Period: Personal information is retained and used for three years from the date of inquiry submission. Once the purpose of collection and use has been fulfilled, or upon withdrawal of consent, the information will be promptly destroyed.
However, information required to be retained under applicable laws, such as e-commerce regulations, may be kept for the mandated retention period.

Users have the right to refuse consent to the collection and use of personal information.

※ You may refuse consent to the collection and use of required information. however, as this information is essential for service provision, refusal will result in the inability to use the customer inquiry service.